Tips for Effectively Customizing the User Experience with Chatbots

Consumers love customization. Whether it is a customized pair of shoes or a perfectly tailored suit, personalized products make customers happy. Customization increases customer satisfaction, trust, and loyalty toward the service provider.  Customization is a concept that is becoming more prevalent, especially in the digital world. We are moving away from broad experiences and toward…

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A Guide to B2B Content Marketing

In the B2B industry, great content marketing strategies are crucial. Content marketing is how you attract and retain customers. The content you provide your target audience needs to inform and educate them, while calling them to action. In a recent episode of Digital Conversations with Billy Bateman, Manish Nepal, a freelance content marketer, shared some…

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How Do Chatbots Help In Sales?

Before diving into how chatbots help in sales, we need to first establish the importance of digitally transforming your website. Your company’s digital presence is more crucial than it has ever been before. Customers and prospects expect companies from all industries to have an online presence. That includes your website, social media profiles, digital ads,…

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Must Know Chatbot CTAs

The key of chatbots’ success is good CTAs. Chatbots engage site visitors and help convert them into conversations, eventually leading to demos, meetings, and other engagement goals. In a recent episode of Digital Conversations with Billy Bateman, Mark Bryson, consulting manager here at ChatFunnels, shared some best practices of how to construct your bots so…

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Understanding Consumer Behavior In Order To Eliminate Guesswork

No one likes to guess and test forever, right? If only there was an easier way to figure out exactly what works in marketing and sales. Well, there is and it’s called analyzing the consumer behavior. In a recent episode of Digital Conversations with Billy Bateman, Mike Lewis shared his insights on marketing attribution, understanding…

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The Three Biggest Mistakes of Building a Bot

Reading Time: 13 minutes Overview: In this episode of Digital Conversations with Billy Bateman, we are joined by the brilliant Rachel Batish. She gives best practices to building a bot, shares some future use cases for voice bots and talks about how to create a good experience for your customer. Guest: Rachel Batish-Rachel is an experienced and hands-on entrepreneurial front-runner. She has…

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