Reading Time: 6 minutes Podcast: Digital Conversations with Billy Bateman Host: Billy Bateman – Billy Bateman is the co-founder and VP of Operations for ChatFunnels, the digital conversation analytics, […]
How to Get your Live Chat Going
All posts tagged: Chatbots
The Holy Trinity of Conversation Design
Reading Time: 3 minutes There are thousands of bots out there that are very effective at achieving the goals of the company. However there are tens of thousands of […]
How to Create Successful Chatbot Experiments
Reading Time: 4 minutes Chatbot software? Check. Nifty chatbot designs? Check. Solid strategy and implementation? Check. A variety of chatbot experiments that test specific success factors and are reported […]
A Simple Guide to Intercom Tours
Reading Time: 5 minutes
Conversational Marketing – the Bridge for the Sales and Marketing Divide
Reading Time: 4 minutes The Sales and Marketing departments don’t always see eye-to-eye when it comes to delivering the best buying experience for their customers. Generally, marketing sits at […]
SaaS Shelfware – How to Keep the Dust off your Bot
Reading Time: 4 minutes As technology has evolved it has brought us new and better ways to work and live. This evolution has come through several tech disruptions. One […]
Can Machines Think – the Human Side of Chatbots
Reading Time: 3 minutes ‘Can machines think?’ Alan Turing first asked this question in a 1950 paper called Computing Machinery and Intelligence. The possibility of artificial intelligence (AI) has […]
Why $4.6 Billion is Being Spent on Website Visitors that are Never Engaged
Reading Time: 3 minutes According to a Pew Research Study, 6 out of 10 (58%) of Americans search the web before making purchasing decisions. For business-to-business (B2B) customers, that […]
Does the way we talk about our Offers during Digital Conversations affects our Conversion Rates?
Reading Time: 3 minutes Digital conversations are increasingly prevalent throughout almost every customer and sales engagement, both with businesses and consumers. These technologies sometimes enhance the capibilities of a […]
Sales and Marketing Chatbot Adoption – 35% of companies have figured it out, have you?
Reading Time: 3 minutes Chatbots are one of the new “hot” topics in technology. However, bots are not new. They have been around since the 1960’s and were originally […]