FAQ bot

Spend less time answering repetitive questions.

intelligent knowledge base

  • You can add an FAQ capability to any bot. Add keywords and phrases along with corresponding answers. Learn more →
  • The FAQ bot will find the best answers to visitors’ questions.

  • If the FAQ bot can’t answer a visitor’s question, live agents will answer their questions.
  • Easily view and add common questions and responses so your bot gets more and more accurate.
FAQ reporting screenshot