Reading Time: 6 minutes Podcast: Digital Conversations with Billy Bateman Host: Billy Bateman – Billy Bateman is the co-founder and VP of Operations for ChatFunnels, the digital conversation analytics, […]
How to Get your Live Chat Going
Currently browsing: Best Practices
The Holy Trinity of Conversation Design
Reading Time: 3 minutes There are thousands of bots out there that are very effective at achieving the goals of the company. However there are tens of thousands of […]
Insights from the Chatbot Conference Featuring Trace Hansen
Reading Time: 9 minutes Podcast: Digital Conversations with Billy Bateman Host: Billy Bateman – Billy Bateman is the co-founder and VP of Operations for ChatFunnels, the digital conversation analytics, […]
Digital Conversations with Billy Bateman, featuring Ish Jindal
Reading Time: 9 minutes Billy: Alrighty, hi everybody and welcome to the show I am your host Billy Bateman and today I am joined by the CEO and […]
How to Create Successful Chatbot Experiments
Reading Time: 4 minutes Chatbot software? Check. Nifty chatbot designs? Check. Solid strategy and implementation? Check. A variety of chatbot experiments that test specific success factors and are reported […]
3 Reasons Why Companies Fail with Chatbot Optimization
Reading Time: 3 minutes
The How and Why of Live Chat
Reading Time: 2 minutes Live chat used to be “a nice option to have.” Its job was to look flashy and make customers feel confident that if all else […]
Tracking Your Chatbots: Three Key Metrics
Reading Time: 3 minutes Just like with other members of your sales team, tracking the performance of your sales chatbots is essential to hitting your numbers. When performance is […]
SaaS Shelfware – How to Keep the Dust off your Bot
Reading Time: 4 minutes As technology has evolved it has brought us new and better ways to work and live. This evolution has come through several tech disruptions. One […]
Can Machines Think – the Human Side of Chatbots
Reading Time: 3 minutes ‘Can machines think?’ Alan Turing first asked this question in a 1950 paper called Computing Machinery and Intelligence. The possibility of artificial intelligence (AI) has […]