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companies fail chatbot optimization

3 Reasons Companies Fail with Chatbot Optimization

August 23, 2019

Building and deploying a chatbot shouldn’t be that hard, right? And it’s not, but it takes more time and effort than you might think. Since chatbots are still relatively new, most companies don’t have teams specifically dedicated to implementing and optimizing a solid chatbot optimization strategy. It can take a lot of time and manpower to get your chatbots up and running.

infographic how and why live chat

The How and Why of Live Chat

August 7, 2019

Live chat used to be “a nice option to have.” Its job was to look flashy and make customers feel confident that if all else failed, they could get their questions answered. But it’s starting to become an essential part of the online customer experience. The modern-day customer expects an unparalleled level of customer service…

Chatbots- Reshaping the Digital Marketing Landscape, One Day at a Time!

February 25, 2019

Ten years ago, the thought of marketing and technology coinciding and collaborating hand-in-hand would be thought to be a strange phenomenon. Yet, we have arrived in a societal place where the marrying of the two is now commonplace. Making one ponder- as to how the two have crossed over into one platform. The simple answer…

Four Easy Chatbot Wins

February 19, 2019

Reading Time: 2 minutes There are a lot of ways you can use a chatbot for sales & marketing. Below we compiled our top four favorite methods we use with our customers. 1 – Qualifying Chatbots do a great job of painlessly qualifying customers in real time, then routing them to your team for an immediate conversation…

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