The Conversational Insider Blog

How Chatbots Can Help with COVID-19

Reading Time: 4 minutes CVS Health has removed home delivery charges, in order to reduce person-to-person contact. Gamestop is only allowing a maximum of 10 people in its store […]

Using Bots to Grow your Instagram Audience- [Podcast]

Reading Time: 13 minutes Overview:┬áThis week on digital conversations our guest is Jeff MacPherson of Direct Heroes. Jeff and Billy discuss using chatbots with keywords and hashtags on Instagram […]

4 Key Findings from the Salesforce State of Marketing Report

Reading Time: 8 minutes Overview:┬áThis week on digital conversation Billy Bateman analyzes the State of Marketing Research Report by Salesforce. He focuses on customer experience, making customer engagement a […]

Combat the Pitfalls in Bot Implementation

Reading Time: 4 minutes The function of the chatbot is pretty self-explanatory, right? A robot that chats with people- usually activated on a landing page. The person responds with […]